Connected personal session
Link a supported personal WhatsApp account and manage the connection status used for sending.
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Personal WhatsApp
Personal WhatsApp Automation for Contact Follow-Up
Coordinate personal WhatsApp follow-up from contact workflows using a connected session, with message scheduling and conversation context.
What you can do with Personal WhatsApp
Personal WhatsApp is designed for workflows that use a connected personal WhatsApp session rather than the WhatsApp Business API. After the account is connected and its session remains available, teams can coordinate messages and follow-up from contact and campaign tools.
Contact-based follow-up
Use contact records and message context to organize one-to-one follow-up.
Scheduled communication
Include personal WhatsApp messages in supported scheduled communication workflows.
How it works
- Connect the personal WhatsApp account and complete the required session setup.
- Select a contact or workflow and prepare the message for the connected session.
- Keep the session available, then review message activity and follow-up responses.
Put it to work
- Personal sales follow-up
- Client relationship communication
- Small-group event coordination
Frequently asked questions
Is Personal WhatsApp the WhatsApp Business API?
No. This service uses a connected personal WhatsApp session and should not be described as an official WhatsApp Business API integration.
What is required before sending?
A supported personal WhatsApp account must be connected, and its active session must remain available for the workflow to operate.
Build the workflow that fits your business.
Review plans and usage rates before choosing your services. For messaging workflows, review consent requirements and channel-specific setup before sending.