Complete Service Package
Connect outreach, promotions, business email, SMS, appointments, online booking and LineUp queues in one zCallMagic business service package.
Bring the whole customer journey together with zCallMagic: reach out to the right people, promote your services, receive business emails and text messages, turn interest into appointments, and keep customers informed through their visit. Your business number, mailbox, campaigns, booking calendars and LineUp queues work within one platform, so your team can manage the journey instead of piecing together separate tools. Build the service package around the channels and workflows your business actually needs.
Organize contacts into audiences and groups, prepare personalized messages, and schedule campaigns through supported SMS, email, voice and WhatsApp channels. Promote services, share booking links, and plan recurring birthday, holiday or renewal communication. Send only to eligible recipients with appropriate consent; WhatsApp promotions are subject to channel and regional restrictions.
Give customers clear ways to contact you with an available dedicated business number and configured custom-domain email mailboxes. Receive SMS and business email, reply to enquiries, and review supported WhatsApp conversations in the contact inbox. Phone numbers, domain routing and each messaging channel require their own setup.
Share a public booking page or embed booking on your website. Configure services, staff, opening hours, appointment duration and availability so customers can choose a suitable slot. Use configured confirmations and reminders to keep the appointment details clear. Displayed service prices do not provide payment collection at booking.
LineUp is the live queue and check-in workflow connected to appointment calendars. Check customers in, manage waiting order, call the next person, mark delays or completion, and review estimated turns. Configured queue alerts tell customers when their turn is approaching, while paired display boards can show the live queue in your waiting area.
Keep communication going after an appointment with scheduled follow-ups, recurring reminders and relevant future promotions. For workflows that need more than booking, connect RSVP events, eSignature requests, short links and QR codes. Your team can choose the touchpoints that fit the service rather than rebuilding its contact lists each time.
Review campaign delivery activity, customer responses and appointment status to decide what happens next. Use the shared platform to coordinate communication and service operations. Availability, number charges, channel usage and automation depend on your chosen plan and configuration; this package does not mean unlimited usage or outsourced campaign management.
It connects the platform's outreach campaigns, promotions, business number, business email, supported messaging inboxes, online booking, appointment reminders, LineUp queues and follow-up workflows. Additional capabilities include RSVP events, eSignatures and short links. Choose the services available under your plan and configure each one for your business.
LineUp helps appointment-based businesses manage customers waiting to be served. Staff can check people in, organize the queue, call the next customer and communicate turn updates. It complements the booking calendar and can provide a live waiting-room display.
zCallMagic provides connected tools and automation for the end-to-end workflow. Your team still manages contacts, consent, message content, availability and daily service operations. Book a demo to discuss setup needs; this page does not promise a fully managed agency service.
No. Services and allowances depend on your subscription, and channel usage, phone numbers or other features may carry separate charges. Domain setup, messaging approvals and provider restrictions also apply. Review pricing and usage rates before choosing your configuration.
Review pricing or book a live demonstration to discuss the channels, configuration, and customer workflow your team needs.
