Multichannel sending
Create campaigns for SMS, email, voice, or WhatsApp using the channels your contacts can receive.
Loading
Campaigns
Multichannel Campaign Management
Plan and manage SMS, email, voice, and WhatsApp campaigns from one workspace with scheduling, personalization, delivery status, and reports.
What you can do with Campaigns
Campaigns brings audience selection, message composition, scheduling, and delivery tracking into one workflow. Build communications for a single channel or coordinate several channels around the same event, then review delivery outcomes and retry eligible failures from the campaign record.
Scheduling and personalization
Schedule campaign runs and use contact fields and message templates to make each delivery relevant.
Delivery reporting
Review campaign progress, delivery states, failures, and available retry actions in one place.
How it works
- Choose a recipient group, channel, and message content for the campaign.
- Set the send schedule and review the audience before starting the run.
- Monitor delivery results and investigate or retry eligible failures.
Put it to work
- Event invitations and reminders
- Customer re-engagement
- Operational announcements
Frequently asked questions
Can a campaign use more than one channel?
Campaigns can be created for the supported SMS, email, voice, and WhatsApp channels, allowing teams to coordinate outreach by channel.
Can I review failed deliveries?
Yes. Campaign reports show delivery states and failure details, with retry tools available where the delivery is eligible.
Build the workflow that fits your business.
Review plans and usage rates before choosing your services. For messaging workflows, review consent requirements and channel-specific setup before sending.